212-214 Blyth Street, Brunswick East

East Brunswick Medical Centre

Feedback and Complaints

How to provide feedback or make a complaint to East Brunswick Medical Centre.
Established careIn Brunswick East for 35+ years

Your feedback matters

Patients have the right to provide feedback or make a complaint. Feedback helps improve services, processes and policies.

How to contact us

Ask to speak with a manager, send a letter, or email admin@eastbrunswickmedical.com.au. The practice manager aims to respond within two working days.

What happens next
The practice manager will discuss the concern with relevant parties, communicate the outcome and review opportunities for improvement.
If you remain dissatisfied

You may contact the Victorian Health Complaints Commissioner on 1300 582 113 or visit hcc.vic.gov.au.

Contact management

We are ready to listen

New patients welcome

Ready when you are

Book online at any time, or speak with reception for help choosing an appointment.